Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
Previous Next

The first thing is to be able to reproduce the issue

I haven't heard of this problem but I'm not in a position where it would be reported to me. The most likely cause offhand sounds like user error. Next time she gets this complaint, copy/paste the relevant documents from the sender's mail file and from that of the user who experiences the problem, into two separate little nsfs. That will help with diagnosis. Is it always the same users who experience the problem? Do they ever not have the problem? Does the counter look right in the sender's mail file?

Create a new meeting for test and try to repeat the problem. Check whether the design of the receiving users' mail files is different than that of the assistant, and see whether making them the same causes the notices to appear correctly. Check whether the design of anyone's mail files is other than a standard Notes mail template, and see whether changing them to a standard design fixes the problem. Does it make a difference whether it's a repeating meeting?


Feedback response number AGUD93LR4V created by ~Cheryl Renizenynds on 01/03/2013

New Time/Date Not Displaying in the... (~Dan Nimkroster... 27.Dec.12)
. . The first thing is to be able to re... (~Bill Frokimari... 3.Jan.13)
. . . . Thanks (~Dan Nimkroster... 3.Jan.13)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS